1. Introduction
Welcome to Wattamail ("we", "our", "us"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered email outreach and automation platform located at wattamail.com.
2. Information We Collect
To provide our autonomous email outreach services, we collect and process several categories of information:
- Account Information: Name, email address, password, organization name, and billing details.
- Connected Email Account Data: IMAP/SMTP credentials, email headers, subject lines, message bodies, and metadata of sent and received emails required for AI reply management.
- Lead Information: Contact lists, lead details (names, email addresses, custom fields) that you upload or import to the CRM.
- Knowledge Base Files: PDFs, text documents, or URLs you provide for training your AI agents.
3. How We Use Your Information
We process your information for the following purposes:
- To run and optimize your automated email outreach campaigns and inbox rotation.
- To power our autonomous AI agents so they can read, analyze, and draft context-specific email replies using your designated knowledge base.
- To handle appointment bookings and calendar synchronization (e.g., Cal.com, Calendly, Google Calendar).
- To process payments and manage subscriptions via Stripe.
- To monitor system health, deliverability rates, spam scores, and reputation warmup.
4. Data Security and Privacy
We implement industry-standard security measures, including end-to-end encryption for API keys and connection credentials, rate limiting, and secure database protocols. We do not sell your data or your leads' data to third parties. All personal data is processed in accordance with the GDPR and other applicable privacy regulations.
5. Your Rights
Depending on your location, you have rights regarding your personal information, including:
- The right to access and receive copies of your data.
- The right to request rectification of inaccurate data.
- The right to request erasure of your data ("right to be forgotten").
- The right to restrict or object to the processing of your data.
- The right to data portability.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact our support team at [email protected].